Support Center

Searching Email

Last Updated: Nov 04, 2016 04:12PM EDT

Messages containing the specified keyword will be displayed in the Mail Listing Panel.  If no messages contain the keyword, the Mail Listing Panel will state “No messages matched your search.”

Message Fields

The message fields are as follows:

  • Sender: Type the sender’s email address of the message you are searching for. 

  • To: Type the receiver(s) email address(es) of the message you are searching for. 

  • CC:  Type the receiver(s) email address(es) that received a copy of the message you are searching for. 

  • Subject: Type the keyword appearing in the subject line of the message(s) you are searching for. 

  • Entire Message: Type the keyword appearing in the body of the message(s) you are searching for. 

To search the Inbox:

  1. In the Secondary Menu, enter the search parameter.

  2. Select the search criteria from the drop-down.

  3. Click Search.
    Only the emails containg the search parameter are displayed.

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